Delivery

You ordered something at Viata – online pharmacy? Great!

We’ll get started straight away. We will prepare your order, double check the contents, pack and deliver it to your desired delivery address.

Did you know you can have your package delivered at home, at work, at your family’s house? With Viata you can easily manage all these different addresses.

Fast and reliable delivery

The delivery period of each product is clearly stated as well as the hour before which we guarantee to handle the orders and send them the same day. In step 3 of the ordering process we show you the final delivery period for your entire order. We take into account where you live and which products are in your order.

Below you can quickly and easily see when you can expect your order to arrive.

 

Order on

Before

Delivery in Belgium/Lux/The Netherlands on

Delivery in France on

Delivery in Germany/UK on

All other EU28 countries

Monday

7pm

Tuesday

Wednesday

Thursday

Thursday or Friday

Tuesday

7pm

Wednesday

Thursday

Friday

Friday or Monday

Wednesday

7pm

Thursday

Friday

Monday

Monday or Tuesday

Thursday

7pm

Friday

Monday

Tuesday

Tuesday or Wednesday

Friday

7pm

Monday

Tuesday

Wednesday

Wednesday or Thursday

Saturday

12am

Monday
(Netherlands: Tuesday)

Wednesday

Thursday

Thursday or Friday

Sunday

11.59pm

Tuesday

Wednesday

Thursday

Thursday or Friday

 

Guaranteed delivery period

For each product we show the guaranteed delivery period. Because of stock it is possible that for some products the delivery period is 1 business day longer than shown in the above table. This is clearly stated per product. We want to inform you correctly, there is nothing more annoying than not knowing for sure when your package will be delivered. With Viata you’ll know for sure. That’s why it’s called a guaranteed delivery period.

Did you know you can always check the status of your order? Go to My Account/My Orders.

 

We keep you informed

We like to keep you informed. Also about the status of your package, of course. How and when?

 

Your order

You will receive

has been received 

the confirmation of your order by e-mail

has been packaged

the packaging confirmation by e-mail

has left our warehouse 

the shipping confirmation and your track and trace link by e-mail

has arrived in the DPD logistic distribution centre

an e-mail with the possibility to still change your delivery date

will be delivered today 

a ‘delivery today’ message by e-mail

 

 

As soon as your package has left the warehouse, we’ll send you the shipping confirmation by e-mail with a track and trace link. Click on this link and you’ll go to the website of the package service DPD. Here you’ll see all the steps your package has already gone through on its way to you. Convenient, right?

 

Delivery costs

Below you’ll find a summary of the delivery costs, including everything mentioned above. If your shopping cart has enough items, the delivery becomes cheaper or might even become free.

 

To

Purchase amount

Delivery costs

Purchase amount

 

Delivery costs

From

Delivery costs

UK Up to €59 € 6.95 € 59 - € 89 € 4.95 € 89  Free delivery
Denmark Up to €59 € 11.45 € 59 - € 149 € 8.95 € 149 Free delivery

Sweden

Up to € 75

€ 11.45

€ 75 - € 149 

€ 7.95

€ 149

Free delivery

Italy

Up to € 75

€ 7.95

€ 75 - € 149 

€ 5.95

€ 149

Free delivery

Germany

Up to € 25

€ 4.95

€ 25 - € 59 

€ 4.45

€ 59

Free delivery

France

Up to € 40

€ 5.95

€ 40 - € 65 

€ 4.95

€ 65

Free delivery

Spain

Up to € 69 € 6.95     € 69 Free delivery

We deliver to all EU28 countries. For the complete list, have a look here. We don’t deliver to distant islands such as the DOM-TOM. If the delivery address is located on an island, we charge an island premium (additional cost) which is automatically charged in your shopping cart to have your order delivered.

 

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